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viasoft

Infrastructure, storage, and operations

We take on what software can't live without: data storage, backup, deployment, and operations. It can run on our capacity as a service or on your own site (on-premise). Security is the default, from day one.

The problem we solve

Running your own server room means people, hardware, and ongoing costs before you see any benefit. With no backups and no monitoring, a single failure can cost the business its data and its reputation — and you'll be the one held accountable. We cover infrastructure as a service: you use it, we answer for its reliability.

What's included

Data storage and backup (backup as a service). Application deployment and operations (DevOps). Monitoring, updates, and recovery after failures. Placement: cloud or on-premise, per your data requirements.

When you need it

Infrastructure as a service pays off in two situations. First — you already have a product (ours or someone else's) but no people and no desire to keep servers, backups, and monitoring running yourself. Second — the data is critical, and the cost of losing it or of downtime outweighs the cost of professional operations. But if simple hosting for a brochure site is all you need, we'll tell you plainly that a separate service isn't worth it — we won't sell you anything extra.

Security and placement

Access control and data protection from day one, not "when we get around to it." Where the data is stored is your call: our capacity or your own site (on-premise). For sensitive data, placement is tailored to your requirements.

Protecting backups from ransomware

Modern ransomware attacks, by industry observation, often start with the backups — so you have nothing to restore from and have to pay the ransom. That's why an ordinary backup is no longer enough. We make copies immutable: the write happens, but it can't be overwritten or deleted for a set period — in strict mode, not by an administrator and not by an attacker with your passwords. Plus we keep a separate copy off the main site. For an off-site copy in the cloud paid in manat by bank transfer, there's a dedicated cloud backup service. This is the modern data-protection standard — the 3-2-1-1-0 rule, broken down in the article "Protecting backups from ransomware".

Payment model

Infrastructure can be set up as a standalone service or together with development. Storage, backup, and recovery parameters are fixed in the contract before the start — you know in advance what you're paying for and what reliability you're getting. Pricing is on request, calculated against your data volume and availability requirements.

Data reliability checklist (artifact)

These are the points by which we configure storage and backup — and lock the parameters into the contract before we start:

  • Backup frequency — how often a backup is taken (this sets how much data you lose in a failure — RPO).
  • Recovery speed — how quickly we bring the system back up from a backup (RTO).
  • Restore testing — a backup counts as working only if it has actually been restored from, not just "a copy sitting there."
  • Geo-distribution of copies — a copy kept apart from the main site, so a single incident can't destroy both instances.
  • Access control — who can reach the data and the copies, with action logging.
  • Immutability (immutable) — a copy protected from overwrite and deletion for a set period, so ransomware can't overwrite or delete it along with the primary data.
  • Placement — cloud or on-premise, per your data requirements.

A typical scenario (illustration, not a real client)

A company commissioned an accounting system; it works — but it's spinning on a single server under someone's desk, with no backups and no monitoring. One disk failure, and years of data are at risk. Here's how we usually handle it: review the current placement → move it to a reliable site (cloud or your own server) → set up regular backups with restore testing → monitoring and alerts. The goal is for a failure to be a managed incident, not a catastrophe.

FAQ

  • Where will our data be? Wherever you require: cloud or on-premise. For sensitive data, we tailor placement to your requirements.
  • What about backups? Regular backup and tested recovery; we tailor the exact frequency and recovery speed to how critical the business is and fix them in the contract.
  • Is this separate from development? It can be a standalone service or come together with development — for example, building reliable placement into a new product from the start.
  • Will you update and fix things if something goes down? Yes — operations, monitoring, and recovery after failures are part of the service. Response parameters are agreed in advance.
  • Will this protect against ransomware? For that we make copies immutable and keep a separate copy off the main site — so an attack can't destroy the backup data. Details — protecting backups from ransomware.